Who is responsible for 'difficult hiring managers?'

The term 'a difficult hiring manager' has surfaced a few too many times this past week and it got me thinking.  Just who is responsible when a client becomes 'difficult'?  Is this a cause or an affect?  A symptom or the illness?

Within the context of hiring, a difficult hiring manager generally falls under one of four types:

Overly Demanding - They want 10 years of PHP, six years of the latest open-source tools and (well you get the picture.)

Overly Busy - No matter what you try, this hiring manager doesn't have 30 minutes to screen your candidate, much less put together the five team members to conduct the on-site interview.

I know it when I see it - Nothing like a moving target to get your recruiting juices flowing.

I'll let you now who I want to make an offer to -  A manager like this might have a giant contact list of people that they have worked with in the past, or they might have a headhunter (in their pocket - or possibly the other way around.)

The hiring issues around each of these are different, sometimes difficult to maneuver around/through, and might even leave you and your company open to litigation.  Sound fun yet?

So, back to the original question... Just who is responsible here?  What can or should be done?  Is it a symptom or the illness.

The "who" is generally NOT the recruiter.  Human Resources and the line management are really the responsible parties here.  HR is responsible for organizational (EG Personnel) development, training, etc., and a potential manager that exhibits these behaviors really needs to have a development (TRAINING) program signed and and a part of their review cycle before they take the reigns.  Line management should also be 'in the know' to recognize who are the real leaders, the real managers, the ones that are not only 'technically savvy' but maybe more importantly are the ones that really understand people, project and time management.  So, a difficult hiring manager is a symptom of an underlying issue.  It might be a lack of Staffing taking responsibility, control or having respect from the client group.  Or it might be a systemic issue of promoting without developing, promoting the wrong person, etc.

Lets assume that you're the new Talent Manager and low and behold... you've got a few difficult managers.  What next?

Answer: Write your engagement agreement down, get it signed by the hiring Manager & all members of the hiring team(s), the approvers (next level up in the chain of command)... and live by it.  Deliver, quantify.  Request feedback - quantify, measure the pipeline- quantify and report it to the hiring manager and team.  Basically, run your function like a professional service, be the Staffing Consultant that you can be, and deliver above the agreed upon Quality of Service (QOS) document.

QOS components: (Completed & agreed upon)

1. Job description (removes, both overly demanding & I know it when I see it clients)
2. Response, req review & interview commitments (removes the overly busy client)
3. Role & responsibilities  (or "Staffing is the Recruiter - there will be no pocket candidates") Any candidate that can show that they were treated differently than every other candidate in the hiring process has a very good shot at wining a discrimination case.
4. Budgeted compensation (hey it is a place to start)
5. Approvals by everyone

I'll be adding more, but I'd like to keep the talent acquisition process nimble and not a process drone.

90 days or less to fill job openings

As the number of job openings has started to move north, I am seeing a disturbing trend. Mainly that a vast majority of job descriptions are really poorly written

A job description is a SALES TOOL!. It is the first opportunity to sell your job to the A-players you want to attract, interview, and hire.

Do you know the most important questions a candidate should ask of the hiring Manager? Does your job description answer those questions?

In fact (as a hiring manager) if you can't answer these headline about your own role, you should be VERY concerned about your value to your company.

Back to your open positions... If you have good jobs that are left empty more than 90 days, contact me to conduct an evaluation of your job descriptions, your candidate pipeline and recruiting strategy.

gb



Greg Buechler is a Professional Recruiter with over 20 years of High-tech through Non-tech experience. From REALLY big organizations to the smallest of start-ups, Greg has seen it all. Greg is motivated by companies that strive to be a "candidate of choice" and provide an exceptional candidate experience.

Sr SW Dev Engineer - HPC

CLOSED Software Engineer – HPC Operations Aps Development

(company) is a dynamic, technology-driven firm supporting a large-scale quantitative trading operation across a wide range of global financial markets. Founded in 1998, (company) is an established presence in quantitative investment management with a track record of consistent profitability under varying market conditions.

The trading platform created by the (company) Group is among the most sophisticated and scalable platforms in the financial industry. To support the continued growth of this platform, we are seeking a Senior Software Engineer. The successful candidate will become a key contributor in the creation, management and development of operational automation as well as real-time monitoring of the company’s proprietary trading technology. The successful candidate will:

· Develop custom applications to support our high-frequency, low-latency, real-time trading operation

· Participate in an on call Operations Engineering Support rotation

· Work in a highly collaborative, cross functional environment including interface with traders and quantitative analysts

Essential Attributes - The following attributes are required for this position:

· 5+ years (more the merrier!) experience in at least one mainstream object-oriented language

· Experience developing system monitoring and task automation and tools

· Ability to work in a fast paced, team environment

· Excellent documentation, reporting and communication skills

· Experience with source control environments, unit testing and other process oriented tools

· Bachelor’s degree in Computer Science, Mathematics or other science subject

Preferred Attributes - Experience in any of the following is advantageous but not essential since full training in the financial markets will be given:

· Trading or other real-time systems

· Financial Information Exchange (FIX) protocol or streaming financial market data systems

· Statistical or numerical analysis

· Test driven experience in languages like C#, Python, C++ or Java

· Masters degree in Computer Science, Mathematics or other science subject

(company) offers a top-notch compensation package, including an aggressive pay-for-performance bonus program, generous medical and paid time off benefits, relocation subsidies that may be cashed-out and an informal, small-company work environment. So if you are tired of working at a place where the traders get paid - but the Software Engineers are treated as interchangeable parts - We want to talk to you.